KAPSE Business Solutions Pvt Ltd is hiring a Senior Business Process Consultant with prior consulting experience to join our growing Business Transformation Practice. You are someone with significant hands-on experience on a Process platform, either in a lead role or you have the aspirations to step into one. You are passionate about leadership, be it with your depth and knowledge on the platform or your strength as a PM. We are looking for someone who can bring that leadership into this growing team, help shape its direction, and help us celebrate the victories as the team grows
Job Responsibilities :
- Project Coordination (timings, venue, agenda, etc)
- Participate in the pre-sales process as needed for RFPs and SOWs
- Schedule and conduct meetings. Communicate with the clients and understand their requirements
- Leading business process discovery and Research workshops and brainstorm on various subjects
- Build strategies and define a project roadmap for clients’ initiatives
- Understand and Document current processes of the client
- Design, Document and Audit SOPs (Standard Operating Procedures)
- Work on flowchart designing
- New proposed process documentation (as approved by principal consultant)
- Editing and Finalising proposed Process Documentation
- Consult on change management best practices and assist the customer in implementing a change management plan
- Consult on solution best practices and serve as a subject matter expert
- Update Client To Do List and To Do List Follow-up with clients
- Prepare reports on a regular basis
Job Description :
1. Assist in all the Business continuity projects offered to KAPSE Business Solutions Pvt. Ltd. Work closely with customer representatives and the management team.
2. Create operating procedures and practices for each of the department’s activities as per requirements of management system standards/ frameworks/ requirements.
3. Create Processes, Manual, Policies as per ISO Standards requirement including ISMS / BCMS/ QMS / ITSM requirements.
4. Assist in compliance to process related to ATP (Approved training partner) requirement of CQI and IRCA for all training schemes of KAPSE Team and its related support process.
6. Implement laid down development and delivery processes to maintain high-quality deliveries.
7. Assist clients to obtain and retain certifications related to processes (viz. ISO 9001, ISO 20000, ISO 27001, ISO 22301, ISO 14001, OHSAS 18001, and ISO 50001) by supporting clients internal processes related to applicable standards.
8. Audit all the services of clients periodically with respect to agreed service with the customers as well as compliances with various certification standards.
9. Facilitate operational delivery team for Creation and Maintenance of all the documents related to all services.
10. Create and update the KAPSE repository of the process library. Draw processes for version control & deployments. Create Version Library so as to keep updated information related to each version of templates, forms, reports, and codes.
11. Study and be updated on the various business-related statutory compliances applicable to client projects.
12. Guide, Assist & Coordinate with functional Head for various statutory compliances applicable in respective geography.
So, if you’re looking for an opportunity to flex your expertise in a high-energy, team-oriented environment where you own your career, wed love to hear from you.
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