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Implementation of SAP Hybris Digital CRM (C4C)

SAP Hybris Cloud for Customer is SAP Customer Relationship Management (CRM) cloud solution. Offer a new way to engagement with customers with completely new, collaborative in social platform and outlook using plug-ins. No double calendar maintenance with your existing office/ mail tool and C4C.

crm
The following are the modules C4C offers in various license types:

  • Marketing & Sales
  • Service
  • eCommerce
  • Social Engagement
  • Analytics

C4C cloud system can be integrated with ERP and CRM on real time basis using HANA Cloud Integration on HANA Cloud Platform. By the way of integration, existing CRM users still have the flexibility to work with their existing Process setup in combination with new age, device friendly and on the move access of C4C. KAPSE Business Solutions PVT. LTD implemented C4C for multiple clients in India and Middle East using SAP Active methodology.