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Application Maintenance Support Services
KAPSE Business Solutions PVT. LTD offers maintenance of SAP Applications as a Service for those customers who requires complex applications to be managed by vendor/ services provider like KAPSE Business Solutions PVT. LTD rather than outsourcing the complete SAP Support activities.
Application Maintenance service that offers complete ownership/ responsibility of the said Application and availability of the application/ process to Business without any interruptions. This service includes the following Facilities and Responsibilities:
- Application Hosting
- Application Hosting within SAP
- Application Monitoring
- User Support for the Application
- Change Request Management
- Patches/ Upgrade
- Application integration
- Process re-Engineering
A dedicated team of Consultant will be deployed to carry out the task and support based on the Business Agreement. This service can be offered from On-Site or Off-shore depending on the requirement/ needs.
For enquiries, please reach us to info@kapse.net